We Are Here For You
During these uncertain times if your home or business has been damaged to vandalism SERVPRO of Northeast Mecklenburg is here to help!
Service Response Guidelines
- Within one hour from notice of loss, one of our SERVPRO professionals will contact you to arrange service.
- Within four hours of loss notification, one of our SERVPRO professionals will be on site.
- Within eight business hours of on site arrival, a verbal briefing of the scope will be communicated to the appropriate person.
Vandalism Damage Do's and Don'ts
- Hose or wash egg or other residue damage from building exterior as soon as possible
- Carefully vacuum glass particles from carpets and upholstery
- Save containers revealing the ingredients of products used in vandalism damage.
- Record all damage and photograph when possible.
- Attempt to remove ink, paint, or cosmetic stains.
- Operate damage lamps or appliances.
- Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair.